Privacy Policy | MAC Construction, Dothan AL

1.Who we are

This website, macconstructionofdothan.com, is run by MAC Construction, a roofing contractor at 1881 West County Road 70, Dothan, AL 36305, Alabama license #30154. In this policy, "MAC", "we" and "us" mean MAC Construction, and "you" means anyone who visits the site, calls, texts or emails us.

This policy explains what information we collect, why, who sees it and the choices you have. It applies to this website and to calls, texts and emails with our office.

2.Information we collect

What you give us

Quote and contact forms: your full name, phone number, email address, project address or town, and anything you write about your project.
Calls and texts: your phone number, what you tell us, and any photos you send, such as pictures of your roof, a ceiling stain or an insurance letter.
On the job: the property address, roof measurements, photos of the roof, your quote, contract, invoices and warranty records.
Payments and financing: we receive payment details only as needed to take your payment. Financing applications go directly to the financing company, not through this website.

What is collected automatically

Basic technical data: like most websites, our hosting and security services record your IP address, browser type, the pages you visit and the time of your visit. This keeps the site running and protects it from abuse.
Spam protection: our forms use bot-checking tools (such as Cloudflare Turnstile or Google reCAPTCHA) that look at your browser and device to tell people from bots.
Tools on our pages: the roof calculators and checklists run in your browser. What you pick is not sent to us unless you copy it into the form and submit it.

At the time of writing, we do not use advertising tracking pixels on this website. If we add analytics or advertising tools, we will update this policy first.

3.How we use your information

To answer your call, text, email or form.
To schedule inspections, prepare written quotes and do the work you approve.
To send job updates, invoices and warranty information.
To check on your roof after major storms if you are a past customer. You can tell us to stop at any time.
To keep our records as required for taxes, licensing and warranty claims.
To keep the website safe and working.

We do not use your information to make automated decisions about you, and we do not build marketing profiles.

4.Text messages and phone calls

If you text us or ask us to text you, we use your number only to communicate about your roofing request or job.

We will not share or sell your mobile number or your text-messaging consent to third parties or affiliates for marketing or promotional purposes.
Message frequency varies with your request. Message and data rates may apply.
Reply STOP to stop texts at any time, or HELP for help, or call +1 334-726-6401.
We do not send automated marketing blasts.

More detail is in our Quote Request & Communications Policy.

5.Who we share it with

We share information only when needed to serve you or when the law requires it:

Who	Why
Our own crew and office	To schedule, inspect and complete your job
Material suppliers	To order and deliver materials to your address
Website, email and form providers (for example our host, WordPress, WPForms, Cloudflare, Google)	To run the website, deliver form messages and block spam
Financing company, if you choose to apply	You apply with them directly under their own privacy policy
Permit offices, if a permit is needed	To pull permits for your job
Your insurer or anyone else	Only if you ask us to. Photos and scopes we prepare are given to you to share as you choose.
Law enforcement or courts	Only if legally required

We never sell your personal information.

6.Cookies and embedded content

Our pages use only the small files needed to run the site and its spam protection. Some pages offer Facebook project videos; these load only when you press play, and Facebook may then set its own cookies under its own policy. Our pages also load fonts from Google Fonts. You can block or clear cookies in your browser settings; the site will still work.

7.How long we keep it

Quote requests that don't become jobs: kept up to 2 years, then deleted, unless you ask us to delete them sooner.
Customer job records (quotes, contracts, photos, invoices): kept for at least the length of your 5-year workmanship warranty and as long as tax and licensing rules require.
Website security logs: kept by our providers for a short period, usually days or weeks.

8.How we protect it

Our site uses HTTPS encryption. Form messages go to a protected business inbox, and access to customer records is limited to the people who need them. No system is perfectly secure, so please don't send bank or card numbers through our forms or by text.

9.Your choices and rights

Wherever you live, you can ask us to:

Tell you what information we have about you
Correct anything that's wrong
Delete your information, unless we must keep it for warranty, tax or legal reasons
Stop calls, texts or emails

Call +1 334-726-6401 or email stephenmcduffie14@gmail.com. We'll confirm who you are and respond within 30 days, usually much sooner.

10.Children

This website is meant for adults arranging roofing work. We do not knowingly collect information from children under 13. If you think a child sent us information, contact us and we'll delete it.

11.Links to other websites

Our pages link to other sites, such as the Alabama Home Builders Licensure Board, the Alabama Department of Insurance, Google and Facebook. Their privacy practices are their own; please read their policies.

12.Changes to this policy

If we change how we handle information, we'll update this page and the date at the top. Big changes will also be noted on our home page.